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DCF does an “Investigation” when the report is about serious abuse or neglect. DCF does . or death of a child. If a court hearing were to take place about this . you have met with before or it may be a new social worker. Together, you . DCF's goal is to keep children at home and to support families so that everyone is safe .
http://www.mass.gov/eohhs/docs/dcf/can-family-guide.pdf